On Hold Messaging by United Telephone Systems: The Leader in On Hold Messaging
Increase Sales by 15% with On Hold Messaging
Think you're not losing business by having customers on hold?
Someone calls your business. They are placed on hold while being connected to the appropriate extension.
What do they hear?
If the answer is SILENCE, 60% will hang up within one minute, and half of them will never call back.
Silence = Lost prospects
If the answer is Radio, you will be providing free advertising for other businesses (including your competitors).
Radio = No opportunity for your business
If the answer is background music with customized messaging, customers will stay on hold four times longer than without it. And because your constantly reinforcing the services you offer as their on hold, the average yield per customer will also increase.
On Hold Messaging = Up to a 15% increase in Sales
With On Hold Messaging, You Can...
- Provide company information
- Prompt impulse buying
- Feature professional biographies
- Offer trivia facts
- Honor outstanding employees
- Answer frequently asked questions
- Encourage Referrals
- Restate your Service Offerings
- Announce New Promotions
Contact your United Telephone Sales Representative at 800-491-3663 or, if you prefer, email us at firstname.lastname@example.org to learn how On Hold Messaging can increase your company's bottom line by as much as 15 percent. The nation's premier provider of telecommunications, networking, wireless networking, on hold messaging, and Internet solutions.